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Dear customers,
based on the notice we received from our supplier, Nexira, France, that the raw material FENUGREC EXTRACT was found to have elevated ethylene oxide levels by 50%, we have decided to recall the following food supplement for precautionary reasons:
If you have this product at home, please do not consume it, simply discard it. We will refund you on the card that you used for the purchase.
We will refund you, even if you don’t have the receipt.
The deviation from the expected product quality was caused by the material supplier, Nexira, France, that informed us about the level deviations. Ensuring the proper composition of raw materials is solely the responsibility of the supplier of the raw materials. As a responsible provider of food supplements, SENSILAB is taking all the necessary precautions and ensuring consumer protection in accordance with regulations.
We apologise for any inconvenience.
Ljubljana, June 2nd, 2021